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Resource centre

Address details
Organisation Lisieux Trust
Address 184 Sutton New Road Erdington
B23 6QU
Contact details
Phone 0121 377 7071
Opening hours Monday 10am–4pm
Tuesday 10am–4pm
Wednesday 10am–4pm
Thursday 10am–4pm
Friday 10am–4pm
Saturday Closed
Sunday Closed

Lisieux Trust’s Disability Information Resource Centre (DIRC) is located on Sutton New Road, Erdington. The project is staffed by a Centre Manager, three Caseworkers and a diverse volunteer team. Our Centre (DIRC) is unique in its approach and services to disabled people, families, carers and professionals within the local Birmingham community and surrounding area as it is the only totally free, “one stop”, high street, fully accessible service within the city. It provides information and support regarding a wide range of issues, through a service adapted to meet the requirements of each individual.
The service aims to empower citizens with knowledge and information; equipping them with autonomous decision making opportunities regarding all aspects of daily living. Service provision includes a fully adapted internet facility, website access, private meeting rooms and a wide range of information and resources. Our Caseworkers individually support citizens with their enquires; by letter writing, form completion, telephone calls, grant applications, information leaflets, accessible data bases, and signposting services.
A flexible system is operated, allowing choice of contact via drop-in, telephone support, Mincom, text messaging, letters, email, face to face, pre arranged appointments/meetings.

Service details
Categories Health Advice and Guidance
Gender both
Quality standards

Last updated: Nov 29, 2018 12:25

Services focused on particular beneficiaries do not imply that they are offered exclusively to these persons only.