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Service to represent the public and patient’s experiences of using local health and social care services.

Address details
Organisation Healthwatch Birmingham
Address Cobalt Square 83 Hagley Road
B16 8QG
Contact details
Phone 0800 652 5278

Healthwatch Birmingham provides patients, the public, service users and carers with routes to share their experiences and views about local health and social care services. Our online Feedback Centre ( allows people to rate and feedback about specific services. People can also feedback via calling our Information and Signposting Line (0800 652 5278) or by emailing (

Healthwatch Birmingham uses those experiences to drive improvement in health and social care - we share trends with those that provide or commission those services to influence improvement, now and in the future. We hold providers to account for improving services based on recommendations we make, which come directly from patient or public feedback.

Service details
Categories Health Advice and Guidance
Gender both
Quality standards

Last updated: Oct 4, 2016 17:33

Services focused on particular beneficiaries do not imply that they are offered exclusively to these persons only.