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DOMESTIC ABUSE SUPPORT: Helpline Support

Address details
Organisation RSVP (Rape and Sexual Violence Project)
Address PO Box 9558
B4 7QE
Birmingham
Contact details
Email info@rsvporg.co.uk
Phone 0121 643 4136
Website http://www.rsvporg.co.uk/
Opening hours Helpline hours vary. 24 hour answerphone or you can email rsvpwm.info@gmail.com to request a call. Only leave a number if it is safe to do so.
Accessibility details Fully accessible

Due to the growing concerns around the Coronavirus/Covid-19 pandemic, RSVP have made changes to the way we will be working, to protect you, to protect our team, and to play our part in reducing the spread of infection.

The following measures are in place to help protect everyone, whilst continuing to offer support in the best way we can in the given circumstances.
From 18th March, all scheduled face to face sessions will move to phone support. Our main office and outreach sites will not be open.

We know this will be disappointing news for many of you. We encourage you to take up our offer of telephone support, we’re still here for you.

If you’re unable to accept a phone call from us (for example, if you don’t have a personal phone) , please email info@rsvporg.co.uk (for counselling and wellbeing appointments) or isva@rsvporg.co.uk (for ISVA/advocacy appointments).

For our current helpline opening hours visit our helpline support page: https://rsvporg.co.uk/services/helpline-support/

Our trained helpline volunteers are there to listen and support you, and those around you. They won’t judge you or give you advice; their aim is to help you with any decision you want to make.
We offer information in the following areas:
• Dealing with the effects of sexual violence and abuse
• Coping with self harm
• Deciding whether to report to the police
• Other RSVP services available such as counselling
• Services offered by other agencies
We know it can be hard to take that first step and call; we respect this. How much you choose to discuss of your own experiences is entirely your own decision.

Service details
Categories Counselling and listening,Support for victims,COVID-19 Support
Staff Qualifications 1 Degree or Diploma in counselling or final year of working towards degree/diploma 2 National Service Standards – Specialist Sexual Abuse 3 PQASSO
Gender both
Quality standards
  • Staff are suitably qualified

Last updated: May 6, 2020 16:35

Services focused on particular beneficiaries do not imply that they are offered exclusively to these persons only.