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FAMILY SUPPORT: Single Parent Helpine

Address details
Organisation Gingerbread

Contact details
Email n/a
Phone 0808 802 0925
Opening hours When can I call the helpline?
Mondays: 10am to 6pm
Tuesdays/Thursdays/Fridays: 10am to 4pm
Wednesdays: 10am-1pm and 5pm-7pm
The helpline is closed on all public holidays.

The Gingerbread Single Parent Helpline provides support and expert advice on anything from dealing with a break-up to going back to work or sorting out child maintenance, benefit or tax credit issues. Our friendly advisers will talk through your options and send you useful information. Your call is free and confidential.

The helpline number is 0808 802 0925.

Before you call:
Check if your question can be answered by any of our online information. This information – available on a range of subjects and regularly checked and updated by advice professionals – might give you the answer you need more quickly. Demand for the helpline is high and so callers often have to wait to speak to an adviser – the average waiting time is around 20 minutes.

Bear in mind that the busiest times of the day tend to be morning, so sometimes calling in the afternoon can help.

Service details
Categories COVID-19 Support
Gender both
Quality standards