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REFUGEE & MIGRATION SUPPORT: Helpline

Address details
Organisation Refugee Action
Address

Contact details
Email n/a
Phone 0121 201 3070
Website https://www.refugee-action.org.uk/coronavirus-response/

Refugee Action is responding to the particular problems faced by people seeking safety in the UK which put them at high risk during this pandemic. To name a few, these include difficulties in accessing healthcare, being more likely to have pre-existing health conditions and experiencing homelessness or very poor quality housing.

Although their needs – safety, security, dignity – in many ways match those of everyone living in the UK, we have had to change dramatically the way we provide support to meet these needs. We moved rapidly to put the wellbeing of refugees, people seeking asylum, our staff and volunteers at the centre of our response, preparing weeks beforehand for the practicalities of social distancing and restricted travel.

We are using translators and interpreters to make sure the families we support understand the latest government advice and information as it develops.

Our support is now being delivered over telephone and video calls. All of our staff have the equipment they need to offer the same level of support, albeit remotely.

Call us on 0121 201 3070

Service details
Categories COVID-19 Support,COVID-19 Support,COVID-19 Support,COVID-19 Support,COVID-19 Support,COVID-19 Support,COVID-19 Support,COVID-19 Support,COVID-19 Support
Gender both
Quality standards
Ethnicity focus Somali,Congolese,Afghan,Iraqi,Bangladeshi,Syrian,Yemeni,Asian,African