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ADVICE & GUIDANCE: ACCESS IAG Service (supporting individuals with hearing loss)

Address details
Organisation BID Services
Address Deaf Cultural Centre Ladywood Road
B16 8SZ
Contact details
Phone 07736 134159
Opening hours Flexible

We are working hard to maintain our support to people in Birmingham who need information, advice and guidance as part of our Access Service.
To ensure the safety of our service users, staff teams and volunteers, we are following the guidance issued by the Government and have now closed our buildings and offices to visitors until further notice.

Whilst we can no longer offer face-to-face support, our services will remain open and you can contact our staff teams through all the usual routes of communication, including telephone, facetime, skype, text and email. Please know that we are here to support you so get in touch with us, especially if you are feeling vulnerable during this difficult time.

Please contact us initially using the details below and we will get back to you as soon as we can.
Telephone: 0121 450 5120 (message service only)
Mobile: 07736 134159.


'ACCESS', an Information, Advice and Guidance Service for adults living in Birmingham with new and life changing conditions.

For people living in Birmingham, we can provide a comprehensive range of information and advice, training courses and emotional support to help people with a hearing loss navigate their way through new or life-changing conditions.

We can support anyone over the age of 18, their family, friends and carers. Here are just some of the ways we can help:
Support completing benefits or welfare applications
Access to online workshops, training and wellbeing sessions
Providing self-help fact sheets and leaflets
Introductions and referrals to specialist networks
How to contact Adult Social Care
Applying for or renewing a Blue Badge
Applying for an older person's bus pass
Arranging a social care assessment
Support to help you live independently
Supporting grant applications to help with the cost of adapting your home
How to access Occupational Therapy

Service details
Categories COVID-19 Support
Staff Qualifications Staff qualified
Gender both
Quality standards

Last updated: Apr 14, 2020 19:28

Services focused on particular beneficiaries do not imply that they are offered exclusively to these persons only.