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Emergency medical care

Address details
Organisation St John Ambulance
Address 100 Lionel St
B3 1DG
Contact details
Phone 0844 770 4800
Opening hours Monday 8:30am–5:30pm
Tuesday 8:30am–5:30pm
Wednesday 8:30am–5:30pm
Thursday 8:30am–5:30pm
Friday 8:30am–5:30pm
Saturday Closed
Sunday Closed

Community First Responders
Our community first responders (CFRs) respond to local emergency calls and provide life saving first aid in those vital minutes before an ambulance arrives.St John Ambulance community first responder volunteer
Community first responders are trained to assess the situation, providing immediate first aid if needed, and establish the patient’s previous medical history. Sometimes they can simply be a very vital second pair of hands to an ambulance crew when they arrive.

As well as basic first aid equipment, they carry automated external defibrillators (AEDs), and are trained and equipped to provide oxygen therapy.

Having someone in the community who has been trained in first aid and can reach the patient quickly makes all the difference.

In 2014, our community first responders attended 10,000 emergency call outs

The schemes operate as a community partnership between St John Ambulance and local ambulance service trusts. We have over 300 community first responders volunteering in communities across England.

Volunteers operate as part of a rota system from their own home or place of work. They are dispatched at the same time as an ambulance via ambulance control to attend Category A 'immediately life-threatening' calls. These calls can include:

• cardiac arrest
• diabetic emergency
• unresponsive patient
• breathing difficulties
• seizures

Service details
Categories Emergency Provisions
Gender both
Quality standards

Last updated: Oct 25, 2018 16:51

Services focused on particular beneficiaries do not imply that they are offered exclusively to these persons only.