Information Advice & Guidance Centre

Our organisation works towards reducing worklessness among refugees & New communities through interventions that remove employment/self employment barriers and to gain employer/Business required skills. We provide support and advice to our target group to get decent housing, being healthy, overcome Post Traumatic Stress Disorder (PTSD) and how to access to NHS services.

We Support Our client group to access education and training provision available and receive their welfare entitlements and be aware of benefits dependence and contribute economically, socially and culturally.
We acknowledge that debt is a major problem to our client group. We provide free debt advice and money management support
We advise and assist our hard to reach client group who face multiple barriers to understand and apply from HMRC tax credits and other benefits and be aware of overpayments and their responsibilities.

Afro-British Support Services "IMPACT" recruit impartially professional, experienced and skilled employees and volunteers that can assist and give free advice and guidance to our client communities to overcome barriers they face in:

getting employment and skills needed by employers
debt payments and managing money
getting decent housing and not to be intentionally homeless
accessing NHS services and being well
overcoming Post Traumatic Stress Disorders (PTSD) and tackling economic disadvantage
getting education for their children and themselves
using leisure services
knowing children centres and nurseries near their homes

Afro-British Support Services "IMPACT" also provide advice and guidance to our clients to apply for benefits they are entitled to - such as:
job seekers allowances
income support
housing and council tax benefits
employment support allowance
disability living allowance
child tax credits
child Benefits
working tax credits

A unique aspect of our organisation is the diverse nationalities of our employees and volunteers. Between them they speak Somali, Swahili, Tigrinya, Amharic, Arabic, French and local African dialects.